The Ritz-Carlton St. Thomas, Benner - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

6900 Great Bay, Benner, United States Virgin Islands, 00802

The Ritz-Carlton St. Thomas is a luxurious resort located amid the picturesque white beaches and turquoise waters of the U.S. Virgin Islands. Renowned for its stunning location and comprehensive services, this resort provides guests with an intimate escape bolstered by personalized service. With five indoor meeting rooms and a private catamaran for excursions, it offers both relaxation and adventure in one of the Caribbean's most celebrated destinations.

Location

The resort is located 70 km from Christiansted Harbor-SSB Seaplane Base and is in close proximity to notable attractions such as Red Hook and Coral World Ocean Park. Its beachfront setting ensures that guests can immediately access beautiful shores and engage with island hopping opportunities. Transportation arrangements for private airport transfers and excursions can be facilitated by the resort.

Rooms

The resort offers spacious double rooms and suites with breathtaking sea views, balconies, and a terrace. Amenities include air conditioning, tea and coffee facilities, and flat-screen TVs. Notable room features include unique access to pools with views and multiple bedding configurations to accommodate families.

Eat & Drink

The resort features four restaurants including Alloro, which specializes in culinary dishes from Sicily, transporting diners to Italy. Guests can enjoy daily breakfast options with fresh fruit and home-baked pastries, as well as creative cuisine that highlights local specialties. Dining experiences include buffet-style meals and a dessert buffet available in the club lounge.

Leisure & Business

Recreational activities at the resort include a 125-foot free-form infinity-edge pool and family pool with a slide, along with a dedicated Ritz-Carlton Spa offering a wide array of treatments. Guests can enjoy services from the beach attendants and partake in snorkeling excursions to explore coral reefs. Evening sailings provide dining on board with desserts and cocktails.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ocean View Guest room 2 Double Balcony

Max:

4 persons

43 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Resort View Guest room 2 Double Balcony

Max:

4 persons

43 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Club Ocean View Balcony Club level Guest room 1 King

Max:

3 persons

43 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Benner 2.0 km

Airports

Christiansted Harbor-SSB Seaplane Base (SSB) 65.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Accessible Enjoyment

“The hotel features accessible pathways and amenities, allowing everyone to fully enjoy the beautiful beach with ease.” view full review

Refreshing Pools

“The pools on the residence side were refreshing and inviting, perfect for a relaxing afternoon right off the beach.” view full review

Well-Equipped Gym

“The fitness center was impressively spacious, featuring a wide range of equipment that enhanced my workout experience.” view full review

Lovely Views

“Our oceanfront room had amazing views that added a magical touch to our stay, making mornings truly special.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Hiking
Tennis court
Fishing

Services

Valet parking
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

6900 Great Bay, Benner, United States Virgin Islands, 00802

Map view

6900 Great Bay, Benner, United States Virgin Islands, 00802

City landmarks

Marina

American Yacht Harbor Shopping Center

2.6 km

Aquarium

Coral World Ocean Park

3.8 km

Beach

Cowpet Bay

1.8 km

Vessup Bay

840 m

Store

Moe's Fresh Market Redhook

980 m

East End

Synergy Fitness and Wellness Center

980 m

6100 Red Hook American Yacht Harbor

Feed Monster Tarpon

2.6 km

St Thomas International Regatta

710 m

St Thomas 00802

Christmas Cove

1.3 km

Red Hook

1.0 km

Nazareth Bay

1.3 km

American Yacht Harbor

Tap & Still

980 m

Night club

Tootsys Gentlemen's club

1.0 km

American Yacht Harbor

Red Hook Dive Center

1.0 km

Secret Harbour Beach

1.1 km

Store

Caribbean Surf Co. Red Hook Store

1.1 km

Square

Red Hook Plaza

1.1 km

Beach

Lindquist Beach

2.3 km

American Yacht Harbour Marina

2.6 km

Beach

Vessup Beach

1.4 km

Shark Island

1.8 km

Bay

Saint John Bay

4.9 km

Beach

Smith Bay Beach

2.4 km

Spa Centre

A Touch of Wellness Massage & Health Center

2.5 km

Cow and Calf Rock

2.0 km

Compass Point

2.3 km

Cas Cay

2.8 km

Benner Bay

2.6 km

Beach

Sapphire Beach

4.0 km

Sapphire Beach Marina Slip #N20 6720 Estate Smith Bay

Parasail Virgin Islands

4.1 km

Nearby

Store

Moe's Fresh Market Redhook

980 m

East End

Synergy Fitness and Wellness Center

980 m

Store

Caribbean Surf Co. Red Hook Store

1.1 km

Restaurants

Coconut Cove Beach Bar and Grill

290 m

6900 Great Bay The Ritz-Carlton

Sails Oceanfront Grill

240 m

6900 Great Bay The Ritz-Carlton

Caribbean Fish Market

700 m

6800 Estate Nazareth At the Elysian Resort

Sangria's Beach Side Bistro

680 m

Elysian Beach Resort 6800 Estate Nazareth

Raw Sushi & Sake Bar

1.8 km

2 American Yacht Harbor 6501 Redhook Plaza

Sunset Grille

2.2 km

6280 Estate Nazareth Secret Harbour Beach Resort

The Easterly

2.7 km

6100 Red Hook Quarters

Caribbean Saloon

2.6 km

18A-1 Estate Smith Bay Red Hook Quarter American Yacht Harbor

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

Exceptional staff.

Gorgeous views.

High dining prices.

Small beach area.

7.0/10

Very good

Rooms

7.8

Location

7.6

Service

7.0

Dining

5.8

Stephanie

United States, January 2025

7.2/10

I recently stayed at this property, and while there were some highlights, there were also a few drawbacks. The accommodations are quite clean and modern, and the beach view is stunning. However, I encountered some hiccups with service, and the food quality didn’t quite meet my expectations. Overall, it felt like a work in progress but has potential.

Rooms

8.0

The room was clean, modern, and spacious with new appliances. However, I did notice some ants around the desk area, which was a bit off-putting.

Service

6.0

The service was courteous but seemed inconsistent. Room service took over 90 minutes, and that was a downside, especially since the food arrived cold. It felt like they were still working on getting everything right.

Location

9.0

The location is fantastic, especially if you want to enjoy water activities. The property is a bit isolated, so getting around can be pricey with the taxi system on the island, which charges per person.

Dining

5.0

The dining experience was not ideal; the options were limited and the quality was average. I had a long wait for room service, which dampened my enthusiasm.

Facilities

8.0

The facilities were mostly great, especially the beach and the pools. It’s clear they are investing in making this place better after recent renovations.

Blake

United States, October 2024

7.8/10

Our stay at this resort was generally wonderful, thanks to the amazing staff who really made us feel at home. The gorgeous views and well-kept grounds are definitely highlights. However, we found the dining options to be quite pricey, and the beach area is a bit small due to erosion. Overall, it’s a great family-friendly destination, though food costs can add up quickly.

Rooms

8.0

We stayed in a spacious oceanfront unit that accommodated our family of five comfortably, although I felt it lacked the wow factor you'd expect from a luxury resort.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure we had everything we needed, from beach chairs to delicious anniversary treats.

Location

8.0

The resort is in a stunning location, surrounded by beautiful grounds, but the beach is rather small and could be a disappointment for some.

Dining

6.0

Dining was convenient but quite costly; restaurant prices felt over the top for the portion sizes served, so I recommend looking for local dining options.

Facilities

7.0

The facilities are fantastic for families, offering a variety of water sports and activities, though I wish the beach area was larger.

Exceptional staff.

High dining prices.

Adam

United States, October 2024

7.4/10

I had a wonderful tropical vacation at this hotel, enjoying pristine beach access, spotless rooms, and excellent food options. The all-day complimentary food in the club area was a nice touch, although keeping up with the hotel’s high standards is essential. However, I did experience some service inconsistencies and the need for reservation responses could be improved.

Rooms

9.0

The rooms were clean, large, and beautifully designed with very comfortable beds.

Service

6.0

Service was spotty at times; while some staff were friendly and helpful, others seemed overwhelmed and unresponsive.

Location

8.0

Fantastic location for enjoying water sports and the beautiful beach, though the beach could be seen as underwhelming compared to expectations.

Dining

7.0

While the buffet for breakfast was expansive and delicious, other dining options seemed limited and the wait times for service could be frustrating.

Facilities

7.0

The facilities were beautiful but the ongoing construction around the family pool was disruptive.

Elizabeth

United States, September 2024

6.8/10

The resort has beautiful views and nice amenities, making it a pleasant getaway. However, significant construction detracted from the experience, and the limited dining options could be improved. Overall, it’s a lovely spot, but not quite ready for a hassle-free vacation yet.

Rooms

7.0

The rooms were nice but a bit dusty upon arrival. The ocean view was partially obstructed by construction.

Service

7.0

Service was decent, though I encountered some rudeness from front desk staff. Housekeeping was attentive, and they addressed my request to switch rooms swiftly.

Location

6.0

The resort's location is quite lovely, close to the beach, but it's currently under heavy construction, which is a downside.

Dining

6.0

Dining options were limited with only one restaurant open during the week. The food was good, but more variety would enhance the experience.

Facilities

8.0

The infinity pool was fantastic, but finding chairs was challenging. The added family pool will be a nice touch once completed.

Beautiful views

Construction noise

Anna

United States, September 2024

6.2/10

Our stay had its highs and lows. While the hotel itself was luxurious with clean rooms and great amenities, we faced frustrating issues that dampened our experience. The service was mostly friendly, but inconsistent, and the dining options didn't meet our expectations, especially considering the high prices. Overall, it’s beautiful, but be prepared for some drawbacks.

Rooms

7.0

The rooms were clean and comfortable, featuring cozy beds and a lovely bathroom. However, I dealt with issues like a refrigerator that froze all my food. It is definitely nice inside, though.

Service

6.0

Service was inconsistent; while some staff were accommodating, I faced moments of confusion and slow response times. The dining experience at the onsite restaurant could have been better.

Location

7.0

The location is fantastic for enjoying water sports like paddle boarding and snorkeling, but the beach area itself was quite small and lacking in space.

Dining

5.0

Dining at Coconut Grove was overpriced and not very impressive. Waiting over an hour for a meal that cost significantly more than its value felt frustrating.

Facilities

6.0

The facilities, including the pool area, were nice and well-maintained, but there was no dedicated fitness center, which was surprising for such a high-end property.